Orders for in-stock items usually ship within 1-2 business days – excluding weekends and holidays.
All headphones include free 2-day shipping to U.S. addresses, and all other orders include free standard shipping to U.S. addresses.
Orders for overnight delivery must be placed and confirmed before our cut-off time of noon Pacific time, Monday through Friday.
Processing times may be longer during periods of heavy traffic.
You will be sent an email confirmation with the tracking number when your order ships.
To protect your purchase, there will be signature required for delivery on all headphones.
Delivery times are dependent on the carrier and are subject to change. Occasionally, we may ship multiple piece orders from multiple locations or at different times to get your order to you as fast as possible.
The availability information presented on our site is the most current information we have, but errors do occur, and this information does not constitute a guarantee or promise of availability. If a product you have ordered is not available for shipment, we will do our best to let you know.
Anticipated shipping dates are subject to change and are dependent upon our suppliers and other factors beyond our control.
Delivery is subject to stock on hand. Audeze is not responsible for weather or natural disaster conditions that could cause a delay in your shipment, and shipping charges are not refundable.
If you are purchasing products in a country where there may be customs charges, taxes and other surcharges, please contact your local agency to get an accurate estimate of these charges. Any customs charges, import duties or surcharges will be assessed upon entry to your country and are your responsibility to pay. Customs charges are non-refundable.
